Terms and Conditions

Lauren Malach Coaching Terms and Conditions

Updated November 2020

Last updated: November 24, 2020

These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with laurenmalachcoaching.com website (the “Service”) operated by Lauren Malach Coaching (“us”, “we”, “company” or “our”).

Please read these Terms and Conditions carefully before using the Service.

Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.

Purchases 
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that(ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse, suspend, or cancel your order or subscription at any time for any reason including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. Refusal, suspension, or cancellation is at the sole discretion of the company and may be done so without notice or explanation.
If you select a payment plan, you must make the initial payment at purchase and then your selected payment method will be automatically charged as per the payment plan of the product. If you opt for monthly payments, you will remain responsible for those payments. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the Company shall immediately suspend your access to the Program(s) or Product(s).
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.

Availability, Errors and Inaccuracies
In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be  unavailable.
We may experience delays in updating information on the Service and in our advertising on other websites.

Contests, Sweepstakes and Promotions 
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate  from these Terms. If you participate in any Promotions, please review the  applicable rules as well as our Privacy Policy. If the rules for a Promotion  conflict with these Terms, the Promotion rules will apply. Promotions may be available for a limited time.

Subscriptions
Some parts of the Service are billed on a subscription basis  (“Subscription(s)”). You will be billed in advance on a recurring and periodic  basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a  Subscription.

All digital product sales are final due to the nature of downloadable files and your irrevocable access to them once they’ve been delivered.

If you’d like to cancel your monthly membership subscription, you may do so anytime by emailing info@laurenmalachcoaching.com, and you will not be charged effective  the following billing period; however, no refunds for past months will be given.

Payment plans may not be cancelled and must be paid in full.

Requests for cancellation of subscriptions will be processed within 2 business days, not on the next scheduled billing date. You will lose access to all  subscription content once the cancellation has been processed. Accounts in arrears will lose access to subscription content until past due balances are cleared. Accounts may be suspended or cancelled at any time at the sole discretion of the company.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or the company cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting the company customer support team.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide the company  with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By  submitting such payment information, you automatically authorize the company to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, the company will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

Fee Changes 
The company, in its sole discretion and at any time, may modify the Subscription fees for the Subscriptions. Any Subscription fee change will  become effective at the end of the then-current Billing Cycle. The company will provide you with a reasonable prior notice of any change  in Subscription fees to give you an opportunity to terminate your Subscription before such change becomes effective. Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.

Refunds 
Digital products and courses are non-refundable.
Live event deposits and payments are non-refundable.

Except when required by law, paid Subscription fees are non-refundable.

Coaching packages

Coaching packages consist of digital materials ("Program Materials") and live virtual consultation sessions ("Coaching Session").

Refund Policy: If after the first coaching session, you decide not to proceed with your package, you must let us know in writing via email within 24 hours of the first session's completion. You will be refunded for any installments already paid, minus $550 plus HST for the first session. After that, the program materials are delivered and the coaching package fees are non-refundable.

Payment Plans

If you would prefer to pay for your coaching package in installments, 2% will be added to the package's cost. The package cost may be paid in two installments. Payment plans for coaching programs are a commitment to pay the full term. Customized payment plans can be discussed directly with us. Please reach out by email if you'd like to talk about it.

Accounts 
When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us  immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Intellectual Property
The Service and all contents, including but not limited to text, images,  graphics or code are the property of the company and are protected by  copyright, trademarks, database and other intellectual property rights. You  may display and copy, download or print portions of the material from the  different areas of the Service only for your own non-commercial use, or to  place an order with the company. Any other use is strictly prohibited and  may violate copyright, trademark and other laws. These Terms do not grant you  a license to use any trademark of the company or its affiliates. You  further agree not to use, change or delete any proprietary notices from  materials downloaded from the Service.

Links To Other Web Sites
The Service may contain links to third-party websites or services that are  not owned or controlled by the company.
The company has no control over, and assumes no responsibility for, the  content, privacy policies, or practices of any third party websites or  services. You further acknowledge and agree that the company shall not be  responsible or liable, directly or indirectly, for any damage or loss caused  or alleged to be caused by or in connection with use of or reliance on any  such content, goods or services available on or through any such websites or  services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination 
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms. All provisions of the Terms shall survive termination, including, without  limitation, ownership provisions, warranty disclaimers, indemnity and  limitations of liability. Upon termination, your right to use the Service will immediately cease. If you  wish to terminate your account, you may simply discontinue using the Service.

Indemnification 
You agree to indemnify, defend and hold harmless the company, its  principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, losses, obligations, costs, actions or demands.
These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any  person or entity accessing the Service using your account whether such access  is obtained via fraudulent or illegal means.

Limitation Of Liability 
The company, its directors, employees, partners, agents, suppliers, or  affiliates, shall not be liable for any loss or damage, direct or indirect,  incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use  of the Service; (ii) your inability to access or use the Service; (iii) any  conduct or content of any third-party on or related to the Service; (iiv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and  even if a remedy set forth herein is found to have failed of its essential  purpose.

Disclaimer And Non-Waiver of Rights 
The company makes no guarantees, representations or warranties of any kind  as regards the website and associated technology. Any purportedly applicable  warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided  on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited  to, implied warranties of merchantability, fitness for a particular purpose,  non-infringement or course of performance, except as provided for under the  laws of any province in Canada. In such cases, the provincial law shall apply  to the extent necessary.

The company, its subsidiaries, affiliates, and its licensors do not warrant  that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c)  the Service is free of viruses or other harmful components, or d) the results  of using the Service will meet your requirements.

If you breach any of these Terms and the company chooses not to  immediately act, or chooses not to act at all, the company will still be  entitled to all rights and remedies at any later date, or in any other  situation, where you breach these Terms. The company does not waive any of  its rights. The company shall not be responsible for any purported breach  of these Terms caused by circumstances beyond its control. A person who is not  a party to these Terms shall have no rights of enforcement.

You may not assign, sub-license or otherwise transfer any of your rights under  these Terms.

Exclusions 
As set out, above, some jurisdictions do not allow the exclusion of certain  warranties or the exclusion or limitation of liability for consequential or  incidental damages, so the limitations above may not apply to you. Provincial  laws of Canada may apply to certain products and service provided.

Governing Law
These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Ontario and the laws of Canada, as  applicable.
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms  will remain in effect. These Terms constitute the entire agreement between us  regarding our Service, and supersede and replace any prior agreements, oral or  otherwise, regarding the Service.

Changes 
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become  effective, you agree to be bound by the revised terms. If you do not agree to  the new terms, in whole or in part, please stop using the website and the  Service.